鮮花訂購需知：
花束圖片只供款式參考，花材配搭將因應季節及市場供應而異，若有需要可於訂購前與我們花藝師確認。
包裝：
- 建議預訂送貨日期前1天訂購以確保選用最接近圖片中的花材，包括假日及公眾假期。
- 急單請另與本花店聯絡安排，本店保留收取急單製作及送貨費用。
- 如要求更改花束內容，請先與我們花藝師查詢自訂款式，而花束價格亦可能有所調整。
- 如須更改訂單內容或配送日期，請於預訂送貨日期前48小時通知，否則訂單更改將不會予以理會並如期配送。
Discover the ultimate selection of Hong Kong floral arrangements
When words are not enough to express your feelings, flowers are the perfect choice. In Hong Kong, a place with abundant natural resources, the flower delivery industry has flourished, making it easy for you to choose the right bouquet. RoyalSpl Flower Hong Kong Flower Shop stands out for its excellent service and exquisite products. We offer a wide range of flower options to bring you surprises, whether it is to celebrate a birthday, Valentine's Day or other important moments. Browse our website https://www.royalspl.shop/ and you will find countless stunning floral works.
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Delivery and Return Policy
We provide free delivery to New Territories, Kowloon, and Hong Kong Island for orders over 600. The delivery time is from 9 am to 6 pm (no specified time)
There is a $300 surcharge for outlying island deliveries.
Same-day orders placed after 12:00 or urgent deliveries will incur an additional fee of $200.
If the customer requests flowers to be delivered at a very specific time (such as 7pm), we will charge an additional fee of 150 yuan.
If the bouquet you received has any quality problems, such as damage or not in accordance with the order, please contact us within 24 hours after receipt and we will try our best to arrange a replacement. We generally do not accept returns unless there are obvious quality problems or wrong delivery of the bouquet itself. We hope you can understand and tolerate, and please provide proof of purchase and photos of the problematic bouquet so that we can provide you with the fastest processing solution.
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Guarantee of excellent quality and convenient service
RoyalSpl Flower Hong Kong Flower Shop is committed to providing the highest quality flowers and the fastest delivery service. All our bouquets are carefully made by professional florists using fresh flowers to ensure that every detail is flawless. In addition, we provide same-day delivery service. As long as you place an order before 3 pm, you can receive your exquisite bouquet on the same day. We accept a variety of payment methods, including credit cards, debit cards and bank transfers, making your shopping experience more convenient. If you need to cancel or change your order, our customer service team will also fully cooperate to ensure that your needs are properly handled.
